Terms & Conditions

Standard terms and conditions

Welcome to OurMonsters.com. We are delighted you have found our site. If you continue to
browse and use this website, you are agreeing to comply with the following terms and
conditions of use.

These Standard Terms and Conditions (“Terms”) contained herein on this webpage, shall govern your
use of this website, including all pages within this website (collectively referred to herein below as this
“Website”). These Terms apply in full force and effect to your use of this Website and by using this
Website, you expressly accept all terms and conditions contained herein in full. You must not use this
Website if you have any objection to any of these Standard Terms and Conditions.

Intellectual Property Rights

JimJams, LLC owns all rights to the intellectual property and material contained in this Website, and all
such rights are reserved.


You are expressly restricted from all of the following:

  • Publishing any Website material in any media;
  • Selling, sublicensing and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is, or may be, damaging to this Website or JimJams, LLC;
  • Using this Website in any way that impacts user access to this Website.
  • Using this Website contrary to applicable laws and regulations, or in a way that causes, or may
    cause harm to the Website, or JimJams, LLC or any of its employees.
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in
    relation to this Website, or while using this Website;
  • Using this Website to engage in any advertising or marketing without explicit consent from
    JimJams, LLC.


No Warranties

This Website is provided “as is,” with all fault, and JimJams, LLC makes no express or implied
representations or warranties of any kind related to this Website or the materials contained herein.
Additionally, nothing contained on this Website shall be construed as providing consult or medical or
mental health advice. Information provided is for personal education, inspiration and motivational
purposes only.

Limitation of Liability

In no event shall JimJams, LLC, nor any of its officers, director and employees, be liable to you for
anything arising out of or in any way connected with your use of this Website, whether such liability is
under contract, tort or otherwise, and JimJams, LLC, including its officers, directors and employees shall
not be liable for any indirect, consequential or special liability arising out of or in any way related to your
use of this Website.

You hereby indemnity to the fullest extent JimJams, LLC from and against any and all liabilities, costs,
demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of
or in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such
unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such
provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

JimJams, LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you
are expected to review such Terms on a regular basis to ensure you understand all terms and conditions
governing use of this Website.


JimJams, LLC shall be permitted to assign, transfer, and subcontracts its rights and/or obligations under
these Terms without any notification or consent required. However, you shall not be permitted to
assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire
agreement between JimJams, LLC and you in relation to your use of this Website, and supersede all prior
agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the State of Utah, and
you submit to the exclusive jurisdiction of the state and federal courts located in Utah.

Return & Refund Policy

Thank you for shopping at OurMonsters.com. If you are not entirely satisfied with your purchase, we
are here to help.


Please begin the process by notifying us at orders@ourmonsters.com, and we will contact you with
instructions. Please include your order number or proof of purchase and whether you would like an
exchange or a refund.

At this point a Return Authorization (RA) number will be assigned to your return. This number must be
included on the shipping label or box. Packages without an RA number will be refused and returned to

You have 30 calendar days to return an item from the date you received it. To be eligible for a return,
your item must be in the same new, unused condition that you received it.


Refunds will be processed within 2 weeks of receipt. Once we receive your item, we will inspect it and
notify you that we have received your returned item. We will immediately notify you on the status of
your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit
card or original method of payment. You will receive the credit within a certain amount of days,
depending on your card issuer’s policies. Original shipping costs will not be refunded.


You will be responsible for paying your own shipping costs for returning an item. Shipping costs are


You shall indemnify and hold harmless JimJams, LLC, its employees, and agents, (collectively “JimJams”)
from all actual claims, damages, liabilities, and/or costs (including, but not limited to attorneys’ fees) in
connection with use of our products. In no event shall any party by liable for special, consequential,
exemplary or punitive damages.

Shipping Policy

Thank you for visiting and shopping at OurMonsters.com Following are the terms and conditions
that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone. Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Overnight delivery is
only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

OurMonsters.com currently ships to addresses only within the United States.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

OurMonsters.com is not responsible for any customs and taxes applied to your order. All fees
imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


OurMonsters.com is not liable for any products damaged or lost during shipping. If you received
your order damaged, please contact the shipment carrier to file a claim. Please save all packaging
materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for
returning your order.

Privacy Policy

Last updated 3 September 2020

JimJams, LLC values your privacy and will only use any personal information that you provide, in relation to provision of
the service or information you have requested, and/or as aggregated information that will help improve the services
that we provide to our customers.

Contact Information

We may collect two types of information from users of this service:-

  1. Personal information. We abide by all Federal ICANN laws and use collected information only for the
    necessary purposes of fulfilling order and/or maintaining accounts. We may collect information that is
    voluntarily given by you when you submit one of our forms. We may also collect non personal information
    about you such as your IP address, the page you were visiting when you used our services, and the browser
    type that you are using, that help us deliver a better service to you, or deter individuals that we reasonably
    believe are engaged in unlawful or inappropriate use of our services.
  2. Anonymous aggregated information from which an individual cannot be identified.

Cookies and Javascript

If your system allows cookies, we may create an encrypted cookie that does not contain any identifying information
about you. The cookie is used to maintain session information about your use of this service and to improve your
experience of using our services.

If your computer or device is set to disallow Javascript and/or cookies, some of the functionality of our services may
not be available to you, however you will still be able to successfully submit questions, comments and requests.
In order to further protect your personal information we recommend that users of our services that are on a shared or
public computer should always log out and close the browser they are using, when finished using our services.

Answering your question/request

Your question or request might be forwarded to a subject specialist who is authorized by us to provide specialized
answers. If this needs to occur your contact information will be sent along with your question so that a response can
be delivered to you in a timely manner. Other than as described in this document we will never disclose information
obtained from you to third parties, unless required to do so by law.


Keeping information about you secure is very important to us. We take appropriate precautions to protect against the
loss, misuse, and alteration of your personal information on our secured servers, and our staff associated with
delivering our services are committed to keeping your contact details confidential. We may use your question and
answer information, but not your contact details, to assist with providing answers to similar questions in the future.

Privacy policy changes

In order to provide the latest in security protections we may change this Privacy Policy from time to time. If we make
any changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy. We encourage
you to review our Privacy Policy whenever you use our services in order to stay informed about our information
practices and the ways you can help protect your privacy.

Contacting us

If you wish to contact us about this policy or about your data please use the info@ourmonsters.com